Privacy policy

At Divinely, we value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase products from us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information from customers:

Full Name
Phone Number
Email Address
Billing & Shipping Address
Payment Information
Order History
Communication & Support Queries

How We Use Your Information

Your information may be used for:

Processing and delivering orders
Providing customer support
Sending order updates and shipping notifications
Improving our website and customer experience
Preventing fraudulent transactions
Complying with legal obligations

Payment Security

All online payments are processed through secure payment gateways. Divinely does not store complete debit card, credit card, or banking details on its servers.

Sharing of Information

We may share customer information only with:

Payment gateway providers
Shiprocket and its courier partners for delivery purposes
Internal support and operations teams
Government authorities if legally required

We do not sell or rent customer information to third parties.

Cookies & Website Usage

Our website may use cookies and analytics tools to improve user experience, monitor website performance, and understand customer preferences.

Data Protection

We implement reasonable technical and administrative security measures to protect customer data against unauthorized access, misuse, or disclosure.

User Rights

Customers may contact us to:

Access their personal information
Request corrections
Request deletion of data where legally permitted

Policy Updates

Divinely reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes become effective immediately upon being published on the website.